Tenant Handbook


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HVAC

Our goal is to ensure that your working environment is as comfortable as possible. Given the fluctuations in weather conditions, we appreciate your assistance in notifying us when an adjustment in temperature is required. By contacting us through the Tenant Portal www.Shorenstein.com/angus, an engineer will be rapidly dispatched during business hours to make the appropriate adjustment.

 

Normal HVAC hours are identified in your lease, and are usually:

Monday - Friday: 8:00 a.m. - 6:00 p.m.

Saturday: 9:00 a.m. to 12:00 noon, By Request

 

For After Hours, Weekends, or Holiday HVAC:

Initiate a request through www.Shorenstein.com/angus within the following deadlines:

Weekend Service: 12:00 noon on Friday preceding the date of request.

Weekday Evening Service: 1:00 p.m. the day of the service.

Holiday: 12:00 noon on the last working day before the Holiday.

 

The overtime HVAC rate is specified in your lease. All requests must be entered into www.Shorenstein.com/angus and must specify the exact hours and dates that services are needed.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.