Tenant Handbook


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Janitorial

Janitorial services are provided between 6:00 p.m. and 11:00 p.m., Monday - Friday, except Holidays.
 
Nightly:
  • Vacuum carpeting
  • Dry sweep resilient tile and wood floors
  • Wet mop tile floors
  • Dust clear areas of furniture surfaces
  • Remove accumulated recycled items
  • Empty wastebaskets
  • Remove trash
Trash must be in a wastebasket or clearly marked "TRASH," or "BASURA" (“trash” in Spanish). Should you have trash during the day that is in your way, please notify us through www.Shorenstein.com/angus. If we can, we will remove it for you.
 
In private kitchens, we clean floors, remove trash and wipe sinks and counters. We provide building standard supplies for private restrooms. Dishes are the customer's responsibility. Special arrangements can be made at the customer's request, for an additional fee, for other janitorial services.
 
The District of Columbia Government requires that electronics be recycled. The cleaning staff will not remove these items from your suite. If you have a special cleaning or recycling request, please notify us through www.Shorenstein.com/angus.
 
Window Cleaning
 
The interior and exterior window surfaces are cleaned a minimum of two (2) times per year.. You will receive a notice prior to the scheduled date of each interior cleaning to allow sufficient time for your staff to remove personal items (i.e., books, papers, artifacts) from the window sill. This enables the window cleaners to access the window surfaces to accomplish their tasks with minimum disruptions. The window cleaners are not to handle or relocate items placed on or near windowsills.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.